Privacy Policy

Last updated: January 2026

1. Who We Are

DubaiLUX Car Rental ("we", "our", "us") operates at Al Quoz Industrial Area 3, Dubai, UAE. We can be reached at [email protected] or +971 58 272 85 44.

2. Information We Collect

When you submit a rental inquiry or contact form, we collect:

  • Full name
  • Phone number
  • Email address (if provided)
  • Rental preferences (vehicle type, dates, pickup location)
  • Page you submitted from (for internal routing)

We also collect standard web analytics data (pages visited, browser type, approximate location) via Google Analytics.

3. How We Use Your Data

Your contact information is used solely to:

  • Respond to your car rental inquiry
  • Confirm and manage your booking
  • Provide customer support during your rental
  • Send booking confirmations and receipts

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage & Retention

Inquiry data is transmitted via encrypted HTTPS connection and stored in our internal customer management system. We retain rental records for 2 years as required under UAE commercial regulations. Analytics data is retained per Google Analytics default settings.

5. Cookies

This site uses minimal cookies:

  • Analytics cookies — Google Analytics (can be disabled in browser settings)
  • Session cookies — temporary, deleted when you close your browser

We do not use advertising or tracking cookies.

6. Your Rights

You may request:

  • Access to personal data we hold about you
  • Correction of inaccurate data
  • Deletion of your data (subject to legal retention requirements)

To exercise these rights, contact us at [email protected].

7. Security

All form submissions are transmitted over HTTPS. Contact form data is processed via a secure serverless proxy — your data never passes through an exposed API key in the browser.

8. Governing Law

This policy is governed by the laws of the United Arab Emirates, Dubai jurisdiction.

9. Contact

DubaiLUX Car Rental
Al Quoz Industrial Area 3, Dubai, UAE
Email: [email protected]
Phone: +971 58 272 85 44